Melana Preston

If you're already familiar with new industry-wide 10DLC requirements imposed by all major mobile carriers, here's the short story:  As of February 1, 2025 all users of A2P texting platforms, like S...

How do I enable Mass Messaging? Industry requirements have recently changed, necessitating all users of A2P platforms, like String, to register their brands and campaigns in order to send texts. Pl...

How to register a 10DLC campaign If you are registering a campaign and need help, please consult this guide first:Step by Step Guide: How to register your campaign Common Campaign Rejections If you...

You've just made the best decision for your phone number's life and signed up with String. We want to help you put that number to good use. String makes calling easy with multiple ways to quickly m...

You can set Actions from String to your desired app or vice versa. We'll show you how to create an Action originating from String to another app.   After you've selected Create Zap, the following T...

Don't see a time and date next to each sent or received text message in your inbox? Not to worry, we're keeping extra visual clutter out of your inbox. Simply hover over the message with your mouse...

String's latest release lets you download your voicemail messages directly to your device as an audio file. Voicemail messages are stored on our server for 90 days. They are deleted from our server...

Tag! You're it! Tags offer another way to find conversations, label and create groups to quickly send messages to segmented contacts. In your inbox, simply click on Contacts and open the contact yo...

Ready to make and receive telephone calls using String? In this article, we'll give you an overview of the various call settings so your call and voice settings are ready to go when you need them. ...

  Once you've upgraded to the Elite plan and enabled mass messaging, purchasing additional mass message credits is simple. If you haven't enabled mass messaging and have an Elite plan, contact supp...