Jeremy Watkin

You have a telephone number with another carrier and would like to use it on your String account. This means that you need to port the number to String. There are a few things that we will need fro...

No, String does NOT offer international calling at this time. You can currently make or receive calls on your String number from the United States or Canada. If you need international calling, cons...

Creating and sending mass messages is a breeze with your String account! But first, what is mass messaging? Very simply, mass messaging is the ability to send the same message to multiple contacts ...

If you find yourself at this article, it's assumed that you have already registered your brand for 10DLC. If you have not done so, proceed to this article first: Step by Step Guide: How to register...

In general, one mass message credit equals a single message to a single recipient or number. The character limit on a mass message is 320 which is technically double the size of a typical text mess...

The first step in the process of registering a 10DLC campaign is to register your brand. In this guide, we'll walk you through this process. To register your brand: Steps to register a brand Log i...

String offers the ability to add multiple users to your account so multiple people can log in to the mobile application and engage in conversations.  How to add a user To add additional users Log ...

If you'd like to use String for Messaging (SMS/Texting) but keep your voice service with another provider, we can help. This service is called Hosted Messaging and there are cases where customers c...

While our mass messaging functionality allows you to initiate text messages to lists of contacts, we haven't added automated drip campaigns to our list of features yet. If this is an important feat...

You can log in to your String account at the following URL: String Account Login You will be required to enter your email address and password. If you've forgotten your password, click the Forgot y...