Melana Preston

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Activity overview

Latest activity by Melana Preston
  • Melana Preston created an article,

    Avoid Campaign Registration Rejections

    We want your campaign to get approved as efficiently as possible. We're including the following recommendations to help you avoid any unnecessary roadblocks to campaign approval.   Check the right ...

  • Melana Preston created an article,

    What do I need to know about 10DLC changes?

    If you're already familiar with new industry-wide 10DLC requirements imposed by all major mobile carriers, here's the short story:  As of December 1, 2024 all users of A2P texting platforms, like S...

  • Melana Preston created an article,

    How do I enable mass messaging?

    How do I enable Mass Messaging? Industry requirements have recently changed, necessitating all users of A2P platforms, like String, to register their brands and campaigns in order to send texts. Pl...

  • Melana Preston created an article,

    Utilize your integrations: How to create Actions in Zapier

    You can set Actions from String to your desired app or vice versa. We'll show you how to create an Action originating from String to another app.   After you've selected Create Zap, the following T...

  • Melana Preston created an article,

    How to access String from your mobile device

    Manage your Availability status, Auto Replies, Mass Messages and more directly from your phone when you're on the go!   While the mobile app is available through Apple and Google Play wi...

  • Melana Preston created an article,

    How to import contacts with a CSV file

    You can import contacts into your String account from a CSV file. This article will guide you through the process: Log in to your String account Click on Contacts in your left sidebar menu Click a...

  • Melana Preston created an article,

    How can I tell when my messages were sent or received?

    Don't see a time and date next to each sent or received text message in your inbox? Not to worry, we're keeping extra visual clutter out of your inbox. Simply hover over the message with your mouse...

  • Melana Preston created an article,

    Save a voicemail message offline for later

    String's latest release lets you download your voicemail messages directly to your device as an audio file. Voicemail messages are stored on our server for 90 days. They are deleted from our server...

  • Melana Preston created an article,

    All about tags

    Tag! You're it! Tags offer another way to find conversations, label and create groups to quickly send messages to segmented contacts. In your inbox, simply click on Contacts and open the contact yo...

  • Melana Preston created an article,

    How to place calls using String

    You've just made the best decision for your phone number's life and signed up with String. We want to help you put that number to good use. String makes calling easy with multiple ways to quickly m...