Managing Your Account

Getting Started with String

• Logging out of String
• I'm trying to sign up but I didn't receive an invite code
• What different plans does String offer?

Billing

• How do I update my credit card and pay my bill?
• How do I cancel my account?
• How do I update or change my String plan?
• Can I get a refund?
• Can I park my number with String?
• How do I find my billing date?

See all 7 articles

Customer Support

• How can I contact String customer support?

Numbers

• Can String support toll free numbers?
• Labeling phone numbers and inboxes
• Port your number to String
• How do I swap the telephone number tied to my String account?
• Can I use String for messaging but use my current number carrier for calling?
• How many telephone numbers can I have on my String account?

Account Basics

• How to add a user
• Resolving the connection error in my String account
• How do I login to my String account?

10DLC

• How many telephone numbers can be tied to a campaign?
• Step by Step Guide: How to register your campaign
• Step by Step Guide: How to register your brand
• Avoid Campaign Registration Rejections
• What do I need to know about 10DLC changes?