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  1. String
  2. Managing Your Account

Managing Your Account

Configure and manage your String account

Getting Started with String

  • Logging out of String
  • I'm trying to sign up but I didn't receive an invite code
  • What different plans does String offer?

Billing

  • How do I update my credit card and pay my bill?
  • How do I cancel my account?
  • How do I update or change my String plan?
  • Can I get a refund?
  • Can I park my number with String?
  • How do I find my billing date?
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Customer Support

  • How can I contact String customer support?

Numbers

  • Can String support toll free numbers?
  • Labeling phone numbers and inboxes
  • Port your number to String
  • How do I swap the telephone number tied to my String account?
  • Can I use String for messaging but use my current number carrier for calling?
  • How many telephone numbers can I have on my String account?

Account Basics

  • How to add a user
  • Resolving the connection error in my String account
  • How do I login to my String account?

10DLC

  • How many telephone numbers can be tied to a campaign?
  • Step by Step Guide: How to register your campaign
  • Step by Step Guide: How to register your brand
  • Avoid Campaign Registration Rejections
  • What do I need to know about 10DLC changes?
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