Melana Preston

Ready to make and receive telephone calls using String? In this article, we'll give you an overview of the various call settings so your call and voice settings are ready to go when you need them. ...

The best way to update your card and pay your bill is as follows: Change Card / Pay Bill Login to your String account Click on your user name in the bottom right corner of the left sidebar menu ...

We know there are a variety of reasons you might need to cancel your String account. If you're canceling because there's a specific feature or functionality you need, please feel free to contact cu...

  Once you've upgraded to the Elite plan and enabled mass messaging, purchasing additional mass message credits is simple. If you haven't enabled mass messaging and have an Elite plan, contact supp...

Deleting a contact is simple in our recent release of String 2.0.  Click on Contacts Mouse over the correct contact and click the grey icon. Or open a Contact and click the icon at the bottom...

There are a few different ways to add a new contact to your String contacts. Let's review them: Adding a new contact  To add a new contact in your String account: Log in to your String account Cli...

Missed an important call while meeting with a lead? Respond instantaneously with customized missed call responses.  Acknowledging missed calls helps let your clients know you plan to get back to th...

Logging out of String is straightforward and the same across devices.  Simply click on your username at the bottom left corner of your left sidebar menu.  A white menu should pop-up with multiple ...

Too many phone numbers / String inboxes to navigate? Avoid sending messages from the wrong phone number by labeling and naming your phone numbers.  String 2.0 lets you rename a phone number and cre...

So you have imported a massive contact list and have 100 people named Bob in your contact list. How will you ever keep track of which Bob is which? Have no fear, String 2.0's improved contact manag...