Jeremy Watkin

Tags and lists are both useful ways to organize your String inbox and use the various features we have to offer. They do have some similarities but also some significant differences in their use. L...

We'd love to keep your data forever, but our servers set limitations on storing certain kinds of data.   String's data retention policy is as follows:  SMS text messages are stored in your inbox in...

If you encounter a page while signing up for String service, either through our website or mobile application, you've likely stumbled upon an old page. To sign up for String, you can just go it htt...

String does not currently have an API available to integrate with other applications. Currently, we have a Zapier integration in the works for placing calls, sending SMS, creating contacts, and oth...

Your billing date is the date on which your credit card will be charged either month or year, depending on the subscription you've chosen. To find this date: Login to your String account Click on ...

If you'd like to use String for Messaging (SMS/Texting) but keep your voice service with another provider, we can help. This service is called Hosted Messaging and there are cases where customers c...

Currently, the call forwarding service for String can only forward telephone calls to one number at a time. However, you can change the number that you would like to forward to, as frequently or oc...

You have a telephone number with another carrier and would like to use it on your String account. This means that you need to port the number to String. There are a few things that we will need fro...

Currently, if you'd like to switch the telephone number tied to your String account, you will need to contact customer support and we can help you with this. When you do, please let us know your pr...

String offers two different plans: Essential and Elite. On each of these plans, you can elect to pay monthly or save some serious money by paying annually. Let's look at each of the plans and what ...