Step by Step Guide: How to register your campaign

In this article:

If you find yourself at this article, it's assumed that you have already registered your brand for 10DLC. If you have not done so, proceed to this article first:

Step by Step Guide: How to register your brand

Once completed and approved, you're ready to register your campaign so that you can send text messages to all of the major wireless carriers without an issue. To register your campaign:

1. Log in to your String account
2. Click on your name in the bottom left corner of your screen and select 10DLC Management from the menu (Note that you can see your overall status in the 10DLC process here)
   
3. Click Create Campaign
4. Here you will be prompted to complete a form to detail your campaign. Let's review the fields you'll need to complete:
   -Approved Brand ID - From the dropdown list, select the brand this campaign will be tied to.
   -Assigned Inbox/Phone Number - Select the telephone number you'll be sending messages from.
   -Campaign Description - Describe in detail your campaign and its purpose. You will want to review What do I need to know about 10DLC changes? to ensure that your campaign aligns with an acceptable use case. The more detail you can add the better. There's a 4,000 character limit on this field so there's plenty of room.
   -Explain Opt-in/Call-to-Action(CTA)/Message Flow - Be as detailed as possible about how people are subscribed to and unsubscribed from your campaign. It's also a good idea to include a link to your privacy policy. If you don't have a privacy policy, there are many online resources and templates that can be tailored to your website. This is one of the most common reasons campaigns get rejected. Again, there's a 4,000 character limit on this field so share plenty of detail.
   -Sample Message #1 and #2 - Provide up to 2 examples of actual text messages you plan to send through your campaign.
   -Embedded Links - Toggle on if you plan to send URLs in your text messages.
   -Age-Gated Content - Be aware of content that may be forbidden based on the 10DLC website. Note that some types of content listed are allowed with proper age gating.
   -Embedded Phone Numbers
   -Direct Lending or Loan Arrangement
   -Confirm campaign will not be used for Affiliate Marketing
5. Once complete click Submit.
6. Be sure to check this section of your online account for a status on your Campaign Registration.

Also be sure to check out our guide for avoiding and overcoming common campaign rejections:

Avoid Campaign Registration Rejections